Notifications & Messaging

Stay Informed, Stay Ahead — Smart Notifications Built In

Care Vault helps you stay on top of day-to-day care operations with instant alerts and automated notifications — so you can act quickly when things don’t go to plan.
Get email and SMS notifications for new incident reports, missed tasks, or key updates across your team’s schedule. Whether it’s an upcoming shift, client appointment, or support plan review, staff are always in the loop — in real time.

Our system also reminds you and your employees when mandatory documents or certifications are nearing expiry, helping you stay compliant with NDIS and workplace standards. These proactive alerts ensure nothing slips through the cracks, so you can continue delivering safe, high-quality care without interruptions.

Care Vault stays updated with the current NDIS price guides and rules to ensure you always claim the correct amount. Quickly filter out the services offered depending on the payment method and get updated NDIS payment requests that you can instantly upload. Easy generation of bulk payments as per PRODA requirements.

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